Last Updated: July 2026
At Docu-Hub Operations Services, we treat your personal document governance with the strict risk infrastructure acquired over a 14-year background in corporate banking compliance. This Privacy Policy outlines our uncompromising protocols regarding the collection, handling, and erasure of sensitive identification data managed under proxy authority.
1. Information We Collect Under Proxy
To execute document procurement at local Jamaican administrative agencies (PICA, RGD, TAJ), we collect explicitly authorized files including:
- Full legal names, historical address coordinates, and digital contact lines.
- Digitized scans or physical source documents of national identity books, expired passports, or civil registries.
- Notarized statutory declarations or powers of attorney permitting on-the-ground representation.
2. Data Containment & Chain of Custody
We do not store identity indices for secondary commercial extraction or marketing profiling. Your files reside strictly inside an offline secure loop:
- Digital Files: Scan images used for gateway transaction diagnostics are contained inside encrypted sandboxes and are completely purged from local storage arrays within 7 days of delivery confirmation.
- Physical Records: Vital birth certificates or manual tracking sheets are held inside safe repositories at our Linstead headquarters and are never left unattended at agency runs.
3. Third-Party Dispatch Security
We completely bypass local generic postal systems. Physical record dispatch is executed exclusively via tracked global courier partnerships (DHL). Tracking registries are issued immediately to the client to preserve a transparent, uncompromised loop.
4. Alignment with the Jamaican Data Protection Act
Our operational framework strictly mirrors the rules mandated under the Jamaican Data Protection Act. Docu-Hub Operations Services has officially established its data governance anchor within the Office of the Information Commissioner (OIC) system (Portal Account Status: Verified December 5, 2025 | Registration Submission Pending OIC Platform System Updates). In strict accordance with official OIC guidance, we maintain authorized on-the-ground operations with full penalty immunity while the regulatory gateway undergoes its administrative overhaul.