Secure Operations

The Concierge Desk.

"Tan a yuh yard" while we handle the red tape. Use our checklists below to see if your request is ready for the desk.

1. Travel Documents (PICA)

Online Renewal Requirements

PICA Online Eligibility

  • Passport issued after age 18
  • No name change since last issue
  • Passport is not damaged/lost
First-Time / Minor / Stolen

Paper-Based Filing

  • I have Original Birth Certificate
  • I have Valid Photo ID

2. Vital Records (RGD)

Flexible Entry Logic

Certificate Requests (Birth/Marriage/Death)

We only need one of the identifying markers below to locate your record.

  • Full Name on the Record
    • PLUS EITHER:
  • I have the Entry Number
    • OR
  • I have the Date & Location of event

3. Tax & License (TAJ)

License Renewal

  • Current License Number ready
  • TRN available

Traffic Tickets

  • Current License Number ready